IMOS Platform Messaging Service - SFTP interface failures in EU

Incident Report for Veson

Resolved

This incident has been resolved.

Posted Oct 31, 2025 - 13:31 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 31, 2025 - 08:13 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 31, 2025 - 07:31 EDT

Investigating

We are aware that some customers in the European Union region are experiencing SFTP interface failures within the IMOS Platform Messaging Service. We are actively investigating the issue and will update when we have further details.

Posted Oct 31, 2025 - 07:17 EDT

This incident affected: IMOS Platform (Messaging Services).