The Microsoft API has recovered, and the Shipfix platform is operating under normal conditions
Posted Jan 08, 2026 - 09:42 EST
Update
Microsoft API performance has returned to normal, and the Shipfix platform is rapidly processing the backlog of emails.
Posted Jan 08, 2026 - 09:21 EST
Update
Microsoft API performance remains in a degraded state, which is impacting email delivery. Veson is monitoring the situation closely, and has escalated to Microsoft. Microsoft have acknowledged the problem and their backend team are working on it.
Posted Jan 08, 2026 - 08:51 EST
Update
Microsoft API performance remains in a degraded state, which is impacting email delivery. Veson is monitoring the situation closely, and has escalated to Microsoft.
Posted Jan 08, 2026 - 08:49 EST
Identified
Performance is starting to improve now, and we are slowly recovering the delay
Posted Jan 08, 2026 - 05:49 EST
Update
The incident is still in progress. The issue is related to Microsoft API performance.
Posted Jan 08, 2026 - 04:48 EST
Investigating
We are receiving some emails from Outlook with delays
