Shipfix performance issue in production

Incident Report for Veson

Resolved

This incident has been resolved.
Posted Jun 08, 2026 - 09:56 EDT

Monitoring

A fix has been implemented in production and we are now monitoring the platform
Posted Jun 08, 2026 - 09:50 EDT

Investigating

We are currently investigating some performance issue in production
Posted Jun 08, 2026 - 09:40 EDT
This incident affected: Shipfix (Email API, Email Inbound, Email Outbound, Email Processing, Market Monitor, Maps, Data Insights, Vessel & Port Directory).