IMOS Platform / Data Lake - Increased error rate in European Union region

Incident Report for Veson

Resolved

This incident has been resolved.
Posted Mar 19, 2025 - 14:25 EDT

Monitoring

A fix has been implemented and we are monitoring results.
Posted Mar 19, 2025 - 14:00 EDT

Investigating

We are observing a heightened error rate for a small subset of clients in the European Union region. We are actively investigating the issue and will update when we have further details.
Posted Mar 19, 2025 - 13:37 EDT
This incident affected: IMOS Platform (Web Application, Data Lake).